To request the retrieval of an Annex book or journal volume for delivery to the University of Waterloo, Wilfrid Laurier University, or University of Guelph Library, borrowers registered with any one of the TUG libraries should place a hold/recall using the TRELLIS system. Users who are not registered TUG borrowers may request the retrieval of Annex materials through a Circulation Desk.
Books and journal volumes requested from the Annex are normally delivered to the requested pick-up location by mid-afternoon on the following weekday.
To obtain a copy of an article from a journal located in the Annex, borrowers registered with any one of the TUG libraries may complete the TUGdoc form. Articles will be mailed to campus p.o. boxes or departments, or delivered to the TUG library location specified on the TUGdoc form. Items sent to Library locations should be available for pickup at the designated Circulation Desk within 3 business days; articles requested for delivery to campus mailing addresses may take more than 3 days to arrive.
Users who wish to consult materials at the Annex must arrange appointments for on-site visits by calling 1-800-597-8016 or 519-821-7946, or via e-mail at firstname.lastname@example.org.
On-site visitors should note that the Annex is a closed stacks collection. Staff retrieve requested materials and bring them to Annex study areas for use. Those booking appointments to visit the Annex will be asked to provide call numbers for the items they wish to consult, so the materials will be ready for use upon arrival.
Annex materials which are permitted to circulate may be charged out directly from the Annex, or may be retrieved from the Annex upon request and charged out from one of the TUG libraries. Visitors to the Annex must present a currently active ID card from one of the TUG libraries. Materials borrowed from the TUG libraries, or from other Ontario university libraries, may also be returned at the Annex.
Annex service hours are Monday to Friday, 8:30 am to 4:30 pm (holidays excepted).
TUG Annex e-mail: email@example.com
May 1st, 2008